Tru-Bolt Electronic Lock Manual⁚ A Comprehensive Guide
This manual provides a complete guide to installing, configuring, and troubleshooting your Tru-Bolt electronic lock. Learn about features like keyless entry, programmable codes, the MyKey mobile app, and more. Ensure optimal security and convenient access to your home.
Installation Instructions
Begin by carefully reviewing the package contents to ensure all necessary components are present⁚ deadbolt latch set (adjustable), entry keys, mounting plate, deadbolt strike plate, interior and exterior assemblies, and screws of various sizes. Before commencing installation, measure your door’s backset (distance from the door’s edge to the lock’s center). This determines whether you need a 2-3/8″ or 2-3/4″ backset adjustment. Use the provided template (if necessary) to mark the door for drilling. Accurately drill the holes according to the template’s markings, ensuring precise placement for both the latch and the strike plate. Next, carefully insert the deadbolt latch set into the door’s edge hole, ensuring the “UP” marking and arrow on the extension plate face upward. The cross-shaped spindle connector should be positioned at the bottom. Secure the latch set using the appropriate screws. Install the exterior assembly, taking care not to scratch the circuit board. Ensure the rubber gasket is properly seated. Attach the control wire to the interior assembly, connecting the male plug to the female socket. Insert batteries into the interior assembly, following the polarity markings. The lock will beep twice, and the keypad will illuminate to indicate successful power-up. Finally, mount the interior assembly to the door, aligning it with the latch set and securing it with the provided screws. Test the lock to verify proper function.
Adjusting the Deadbolt Latch Set
The Tru-Bolt deadbolt latch set is designed for versatility, accommodating both 2-3/8″ (60mm) and 2-3/4″ (70mm) backsets. This adjustment is crucial for proper fit and function within your door. Before installation, accurately measure the distance from your door’s edge to the center of the intended lock location. This measurement determines the required backset. If your measurement indicates a need for adjustment, carefully follow these steps. To convert from the default 2-3/8″ backset to a 2-3/4″ backset, locate the adjustment mechanism on the latch set. This mechanism will typically involve a small screw or lever. Using the appropriate tool (usually a small screwdriver), carefully loosen the adjustment screw or lever. Gently slide the latch bolt mechanism to the desired position, ensuring it aligns correctly. Once positioned, firmly tighten the adjustment screw or lever to secure the new backset. Remember to double-check the backset measurement after making the adjustment to ensure accuracy. Improper adjustment may lead to difficulties in locking and unlocking or even damage to the lock mechanism. Always refer to the accompanying diagrams and instructions for your specific Tru-Bolt model to precisely locate and manipulate the backset adjustment components.
Installing the Deadbolt Latch Set
With the backset adjusted correctly, you’re ready to install the Tru-Bolt deadbolt latch set. Ensure the door is prepared with the appropriate hole drilled and mortised. Carefully examine the latch set to identify the “UP” marking and the arrow on the extension plate. These indicators are crucial for proper orientation. Insert the deadbolt latch set into the door edge hole, making sure the “UP” marking and arrow face upwards. The cross-shaped spindle connector should be positioned at the bottom of the latch set. Use a Phillips head screwdriver to secure the latch set in place, carefully tightening the screws to avoid damage. Do not overtighten. The latch set should fit snugly and firmly within the door, ensuring smooth operation. Next, install the strike plate on the door jamb, aligning it precisely with the latch bolt. Use the appropriate screws to securely attach the strike plate. Once the latch set is installed, test its functionality by carefully operating the latch bolt. The bolt should extend and retract smoothly. If it binds or doesn’t operate correctly, double-check the installation steps and ensure the backset is correctly adjusted. Refer to the detailed diagrams and instructions provided with your specific Tru-Bolt model for further assistance. If you encounter any difficulties, consult the troubleshooting section of this manual or contact Tru-Bolt customer support.
Preparing the Interior Assembly
Before installing the interior assembly of your Tru-Bolt electronic lock, carefully unpack all components. Locate the interior assembly, ensuring all parts are present and undamaged. Begin by removing the battery cover. This is typically achieved by sliding the cover upwards, revealing the battery compartment. Next, locate the screws securing the mounting plate to the interior assembly. Carefully remove these screws using the appropriate screwdriver, being mindful not to scratch or damage the delicate components. Once the screws are removed, gently separate the mounting plate from the interior assembly. Set the mounting plate aside for later installation. Now, inspect the interior assembly for any signs of damage or defects. Pay close attention to the wiring connections and ensure that all wires are securely connected and undamaged. If you notice any issues, refer to the troubleshooting section of this manual or contact Tru-Bolt customer support for assistance. Once you have confirmed the integrity of the interior assembly and its components, you can proceed with the next step of the installation process, which involves connecting the control wire and installing the assembly into the door. Carefully handle all parts during this process to avoid damage.
Installing the Exterior Assembly
With the door open for easy access, carefully unpack the exterior assembly of your Tru-Bolt electronic lock. Handle the components with care to prevent scratches on the green circuit board. Before proceeding, ensure the rubber gasket is correctly seated on the exterior assembly; this gasket plays a crucial role in weatherproofing and protecting the internal mechanisms. Next, align the exterior assembly with the prepared hole in your door. Make sure the assembly is correctly positioned according to the manufacturer’s instructions and diagrams included in this manual. Gently push the exterior assembly into the door until it is firmly seated. You may need to apply slight pressure to ensure a secure fit. Once the exterior assembly is properly installed, take a moment to verify its alignment and stability. Check that it sits flush with the door’s surface and that there are no gaps or misalignments. If any adjustments are necessary, carefully loosen any securing screws and reposition the assembly as needed. Remember to tighten the screws securely once the correct positioning is achieved. Before moving on to the next step, ensure that all external components are properly aligned and securely fastened. A correctly installed exterior assembly is essential for the lock’s functionality and overall security. Refer to the illustrations in this manual for guidance and visual confirmation. If you encounter any difficulties, consult the troubleshooting section or contact Tru-Bolt customer service for assistance.
Installing the Interior Assembly
Begin by carefully unpacking the interior assembly, taking care not to damage any delicate components. Locate the control wire and its corresponding connector on the interior assembly. This wire is responsible for transmitting signals between the internal mechanisms and the keypad. Ensure the control wire’s male plug is correctly aligned with the female socket on the interior assembly. Gently but firmly insert the male plug, ensuring that the smooth side faces upwards as indicated in the diagrams. A proper connection is crucial for the lock’s functionality. Once the wire is securely connected, proceed to insert the four AA alkaline batteries into the battery compartment, paying close attention to the polarity markings (+/-) inside the compartment. The lock will beep twice, indicating successful power-up. The keypad will illuminate blue, and the Tru-Bolt button will flash green twice, further confirming successful power activation. Now, carefully align the interior assembly with the corresponding components on the door’s interior. Use the provided screws to secure the assembly to the door, ensuring a firm and stable installation. Do not overtighten the screws, as this could damage the components. After securing the interior assembly, double-check all connections and the stability of the assembly. Ensure the interior components are firmly attached, and that the control wire remains securely connected. A properly installed interior assembly guarantees smooth operation and reliable performance of the Tru-Bolt electronic lock. If any difficulties arise during this process, refer to the troubleshooting section or contact Tru-Bolt customer service for assistance.
MyKey Mobile Application Installation and Use
To begin using the MyKey mobile application, first download and install the app from your device’s app store (Google Play or Apple App Store). After installation, launch the app and create an account by following the on-screen instructions. You’ll need to provide some basic information and choose a secure password. Once your account is created, you’ll need to connect the app to your Tru-Bolt electronic lock. This process usually involves pairing the app with the lock’s Bluetooth signal. Ensure your phone’s Bluetooth is enabled and follow the instructions in the app to initiate the pairing process. This may require you to press a button on the lock’s keypad to activate its Bluetooth signal. Once paired, the app will display your lock’s status (locked or unlocked) and provide access to various features. These features include the ability to remotely lock or unlock your door, send temporary or permanent eKeys to other users, manage user access codes, and receive notifications about any lock activity. The app’s user interface is intuitive and easy to navigate. The main screen usually displays the status of your connected locks and provides quick access to the most frequently used functions. Other sections of the app allow you to configure lock settings, manage users, and view a history of lock events. For troubleshooting and detailed instructions on using specific features, consult the app’s help section or visit the Tru-Bolt website for support resources. Regularly check for app updates to ensure you have the latest features and security enhancements. Remember to keep your app password secure to prevent unauthorized access to your lock.
Adding and Removing Locks Using the App
Adding a new Tru-Bolt lock to your MyKey app is straightforward. Within the app, locate the “Add Lock” or similar option, usually found in the settings or main menu. The app will guide you through the process, which typically involves activating the lock’s pairing mode (often by pressing a button sequence on the keypad). Your smartphone must have Bluetooth enabled. The app will search for nearby Bluetooth devices; select your Tru-Bolt lock from the list. You might need to enter a PIN code or confirm a pairing request on both your smartphone and the lock itself. Once successfully paired, the lock will appear in your app’s list of managed devices. The process for removing a lock from the app is equally simple. Navigate to the lock’s settings within the app. Look for an option to “Remove Lock,” “Delete Lock,” or similar wording. The app may prompt you to confirm this action, as it will sever the connection between the app and the lock. Remember, removing a lock from the app does not affect the lock’s physical functionality; it only removes it from remote management via the app. After removing a lock, you will no longer be able to control it remotely using the MyKey app. You’ll need to re-pair the lock to the app if you want to regain remote access. Removing a lock can be useful if you’ve replaced the lock, no longer need remote access, or are transferring ownership of the lock. Always ensure you understand the implications before removing a lock from the app’s management.
Lock Settings and Configurations
Accessing and adjusting your Tru-Bolt lock’s settings is typically done through the MyKey mobile application. Once your lock is connected to the app, navigate to its individual settings page. Here, you’ll find numerous configurable options. These options often include the ability to rename the lock for easier identification within the app, especially if you manage multiple locks. You might be able to change the lock’s auto-lock settings, determining how long after closing the door the lock automatically engages. Many models allow modification of the lock’s chime volume; adjust this to suit your preferences and environment. Some advanced settings might control features like the keypad backlight duration or even a vacation mode. Vacation mode temporarily disables the lock’s automatic locking feature. Check if your model supports features like setting a time limit for passcodes. This prevents long-term access for guests with temporary codes. You might also find options to configure low battery alerts, notifying you when the lock’s batteries need replacing. Remember that the exact settings available depend on your specific Tru-Bolt lock model; consult your lock’s individual documentation for a complete list of configurable parameters. Always save any changes made to your lock’s settings to ensure they are applied correctly. Regularly reviewing and adjusting these settings allows for optimal security and personalized user experience.
eKey, Passcodes, Users, and Records Management
The Tru-Bolt MyKey app simplifies managing eKeys, passcodes, and user access. eKeys, essentially digital keys, offer permanent or temporary access. Granting permanent eKeys provides continuous access, ideal for family members or trusted individuals. Temporary eKeys, on the other hand, are perfect for guests or service providers, granting access only for a specified duration. The app lets you easily generate, send, and revoke both types of eKeys. Passcodes offer another way to grant access; these can be either temporary or recurring. Temporary passcodes expire after a set time or number of uses, enhancing security. Recurring passcodes offer repeated access within a specified time frame, beneficial for regular visitors. The app allows you to assign passcodes to specific users or groups, managing access effectively. User management lets you add, delete, or rename users associated with your lock. This feature centralizes access control and provides a clear overview of who has access to your property. Finally, the app often includes a detailed activity log, recording all lock events, such as unlock attempts, successful accesses, and any changes made to the settings. This log serves as a valuable record-keeping tool, helping you monitor access to your home and identify any suspicious activity. The user-friendly interface allows for smooth management of all these aspects, providing a secure and streamlined user experience.
Keypad Programming Instructions
Programming your Tru-Bolt electronic lock keypad is straightforward, but requires careful attention to detail; Begin by locating the programming button or sequence, often detailed in your specific model’s manual. You’ll typically need to enter a default code (often 123456), then follow a specific sequence of keystrokes to access the programming menu. This menu will allow you to add, delete, or modify user codes. Adding a new user code usually involves entering a unique code and confirming it. Deleting a user code requires entering the code you wish to remove, followed by a confirmation step. Modifying an existing code might involve entering the old code, then the new code, and confirming the change. Remember to always double-check codes before confirming, as incorrect entry can lead to lockout. The manual will provide precise instructions, but a common sequence involves pressing the unlock button after each entry. Always record your codes in a secure location separate from the lock itself. If you forget your programming code, you might have to reset the lock to factory settings, which usually involves a specific key combination or a reset button. Consult your user manual for specific instructions on your lock model. The process might also include setting auto-lock timers, which automatically lock the door after a designated time period. Properly configuring these settings enhances security and adds a layer of convenience to your keyless access system; Pay close attention to the visual and auditory cues (beeps and LED lights) during programming to ensure a successful process. If problems arise, refer to the troubleshooting section within the manual.
Troubleshooting Common Issues
Experiencing problems with your Tru-Bolt electronic lock? This section guides you through common issues and their solutions. A frequent problem is the lock failing to respond to keypad input. First, ensure the batteries are fresh and correctly installed; low battery power often causes malfunctions. Check the battery compartment for corrosion, which can impede electrical contact. If the batteries are fine, examine the keypad for any obstructions preventing key presses. Sometimes, a jammed mechanism might be responsible, requiring a gentle cleaning of the keypad or internal components. Refer to your manual for instructions on accessing internal parts. Another common issue is the lock becoming unresponsive, often caused by a temporary software glitch. Try resetting the lock to its factory settings, a process often described in the manual, usually involving a specific key sequence. If the lock mechanism itself seems to be malfunctioning (the deadbolt sticking or not retracting properly), check for any obstructions in the bolt’s path. The door jamb may need adjustment, or the bolt itself may need lubricating. If the lock consistently fails to engage or disengage, there might be a problem with the internal motor or locking mechanism. In this case, contacting customer support or a qualified locksmith is recommended. Remember to check the door’s alignment as well. A misaligned door can put stress on the lock, interfering with its operation. If the problem persists despite following these troubleshooting steps, consult your Tru-Bolt warranty information for repair or replacement options. Detailed instructions and contact information are provided in the warranty section of this manual. Keep a record of error codes displayed by the lock as these can assist in diagnosing more specific problems.